FAQ

Frequently asked questions

+Are you an internet or phone provider?

No. Speedway Web Solutions LLC is an independent authorized retailer and marketing partner. Your service, billing and technical support come directly from the provider you choose.

+Does it cost anything to use your help?

No. Providers may pay us a commission when you sign up, and that does not increase your price.

+Who do I contact for billing or outages?

Contact your service provider directly using the number on your bill or their official website. We can't access accounts or fix outages.

+Why do prices and availability vary?

Providers set prices and coverage by address. Two homes on the same street can have different options.

+Do you compare every provider?

We present options from providers we're authorized to represent. We'll always tell you if another option may suit you better.

+Will you share my information?

We only share the details needed to check availability or place an order you request. See our Privacy Policy.

Not sure what's available at your address?

Tell us your ZIP code and needs — we'll compare options from providers we work with. No cost to you.